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Charm School
"People kept telling me that my 'people skills' would get in the way of my career development. I never believed this until I was not selected for promotional opportunities three times. Each time, a person with less technical skills was selected. I began to realize that I had to be able to deal with people better. Dr. Tom showed me ways to accomplish this without selling myself out or kissing up to others."
CT
San Diego, CA
CT
San Diego, CA
There are many engineering, computer science and financial specialists who can handle all of the "technical" elements of their job, but struggle with "people skills." This is not surprising, since few of these people have had much training or coaching on these skills. People like this are often
too straightforward, blunt and argumentative. They often don't see or care about their impact on team members, customers or management. If this sounds familiar, answer the following questions:
too straightforward, blunt and argumentative. They often don't see or care about their impact on team members, customers or management. If this sounds familiar, answer the following questions:
- Do you find yourself saying the "right thing" in the "wrong way" or at the "wrong time?"
- Do other people try to work around you because they find you difficult to deal with?
- Have you received negative "feedback" about your workstyle or communication?
- Do you pride yourself on "telling the truth," even if it displeases other people?
- Do you "tell" people, rather than "sell" them on your ideas?
- Do disagreements quickly escalate into arguments?
- Do you consider how people will feel when you say things to them?
- Have you ever taken classes or received coaching in communication skills, negotiation or conflict resolution?
- Is your personal communication style at home similar to your communication style at work? Have you ever received negative feedback about this from your family?
- Would you like to be able to communicate or solve interpersonal problems more effectively?
